Reservoir Dubs takes our obligations to you under Data Protection very seriously. The EU General Data Protection Regulation puts you, the customer, in control of your personal data, in terms of how it is used and secured. For your convenience, we have prepared this summary of our Data Protection Notice.

What information do we collect?

We collect information from you when you register on our site and gather data when you participate in the forum by reading, writing, and evaluating the content shared here.

When registering on our site, you may be asked to enter your name and e-mail address. You may, however, visit our site without registering. Your e-mail address will be verified by an email containing a unique link. If that link is visited, we know that you control the e-mail address.

When registered and posting, we record the IP address that the post originated from. We also may retain server logs which include the IP address of every request to our server.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience — your information helps us to better respond to your individual needs.
  • To improve our site — we continually strive to improve our site offerings based on the information and feedback we receive from you.
  • To improve customer service — your information helps us to more effectively respond to your customer service requests and support needs.
  • To send periodic emails — The email address you provide may be used to send you information, notifications that you request about changes to topics or in response to your user name, respond to inquiries, and/or other requests or questions.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

What is your data retention policy?

We will make a good faith effort to:

  • Retain server logs containing the IP address of all requests to this server no more than 90 days.
  • Retain the IP addresses associated with registered users and their posts no more than 5 years.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow). These cookies enable the site to recognize your browser and, if you have a registered account, associate it with your registered account.

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You will be prompted whether you accept cookies when you arrive on the website.

Data collected for the following purposes and using the following services:

Analytics data collected anonymously using cookies are as follows:

Google Analytics and Google Analytics with anonymized IP
Personal Data: Tracker; Usage Data

Google Analytics Advertising Reporting Features
Personal Data: Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

Google Analytics Demographics and Interests reports
Personal Data: Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

YouTube Analytics and Reporting API
Personal Data: Data communicated while using the service

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our site. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children’s Online Privacy Protection Act Compliance

Our site, products and services are all directed to people who are at least 13 years old or older. If this server is in the USA, and you are under the age of 13, per the requirements of COPPA (Children’s Online Privacy Protection Act), do not use this site.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our site and not to information collected offline.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

This document is CC-BY-SA. It was last updated May 21, 2021.

Accessing Your Information

You are entitled to see the information we hold about you. On written request, we supply copies of your personal data which you may have supplied to us using our website. If you wish to obtain copies of this personal data, you should write to the Data Protection Officer of Reservoir Dubs, the Mouse House, Ballywilliam, Belgooly, County Cork, and request a copy of any information held by us in your capacity as a Data Subject. There is no charge for such a request of your personal data. Your request will be dealt with as soon as possible and will not take more than 30 days to process. In the event that your request is unusually complex, or requires us to obtain additional information, we may extend this timeframe and will advise you fully of this, together with providing an explanation to you. If you discover Reservoir Dubs holds inaccurate information about you, you can request that we correct that information. In certain circumstances, you may also request that data that you have supplied via our website be deleted (although you should note that if you request a deletion, you would generally be expected to identify some contravention of data protection law in the manner in which Reservoir Dubs processes the data concerned). Upon written request, we will supply you with a Data Rectification/Erasure Form for this purpose.

If you are concerned about how your personal data is processed by our website, please do not hesitate to bring these concerns to our attention using the contact details below:

Contact information

Owner and Data Controller

Reservoir Dubs
The Mouse House
Ballywilliam
Belgooly
Cork

Owner contact email: hello@reservoirdubs.com